PRODUCT-SERVICE SYMBIOTIC SYSTEMS
Del 2015-02-01 al 2018-01-31
Product-service solutions are not a novelty for manufacturing domain, in particular for Europe. The renaissance of EU industry in the global marketplace currently threatened by low-wages Countries is indeed closely related to our ability to provide customers with innovative, personalised and STEEP-sustainable product-service solutions. Services are becoming more and more not just an optional adjunct to products (e.g. adding fuel cards or free insurance, governmental taxes paid for the purchase of a car), but they are integral part of manufacturing industries’ offer, able to differentiate the product value proposition, to take a significant part of the revenue stream and in some most disruptive cases even to substitute the traditional selling of products with more innovative service-oriented business models.
There are still 5 main dichotomies or tussles which are currently preventing service innovation to be pervasively adopted by all EU manufacturing industries, SMEs included:
I. Products and Services
II. Design and Manufacturing of products
III. Knowledge and Sentiment
IV. Service-Oriented and Event-Driven architectures as the basis of new ICT systems and applications
V. Business and Innovation
A final fundamental tussle is concerned with the most suitable collaboration form where to implement product-service innovation in manufacturing industries.
So there is a basic question: Which is the most suitable collaboration form in product-service design which will favour the reduction of the above tussles and finally implement a win-win situation for all the stakeholders involved?
To answer the fundamental questions above a consortium of 12 beneficiaries was created in order to develop a Research and Innovation Action (H2020 RIA) called PSYMBIOSYS.
There are ten main measurable objectives along the research-innovation-market and the organisation-manufacturing-IT axes:.
i. To develop an innovative methodology for requirements engineering regarding product-service design in collaborative value chains, which will set the foundation for a new win-win symbiotic collaboration form among all the stakeholders. (WP2)
ii. To develop a reference framework, conceptual methods and concrete implementation tools for a symbiotic design-manufacturing multi-directional collaboration to be extended to all the phases of the Product Lifecycle. (WP3)
iii. To develop a reference framework, conceptual methods and concrete implementation tools for a symbiotic product-service lifecycles concurrent engineering in collaborative value chains. (WP4)
iv. To develop a reference framework, conceptual methods and concrete implementation tools for a symbiotic knowledge-sentiment harmonic cooperation in the product-service design. (WP5)
v. To develop a reference framework, conceptual methods and concrete implementation tools for a symbiotic service oriented – event driven secure IT infrastructure and middleware. (WP6)
vi. To develop a reference framework, conceptual methods and concrete implementation tools for a symbiotic business-innovation strategy for new product-service development in heterogeneous value chains. (WP7)
vii. To identify, select and integrate state of the art methods and IT tools for manufacturing intelligence related to product-service design in value chains. (WP8)
viii. To design and develop innovative value chain systems to cover the different product-service design processes of our four test cases: aeronautics, home appliances, automotive and furniture. (WP9)
ix. To prepare, run and experiment the new concepts, models, processes and platforms in our three industrial value chains. In AIDIMA case, the value chain is formed by 2-5 office furniture related companies (manufacturers, suppliers, designers, …) as well as different laboratories in AIDIMA. The output of this activity will be a set of industrial demonstrators, lessons learned, recommendations, guidelines which will drive PSYMBIOSYS innovation and impact strategy to other sectors and application domains where engineering of product-service lifecycles assumes a decisive role for the competitiveness of EU manufacturing industries. (WP10)
x. To define, prepare and implement an innovation and impact strategy to EU product-service manufacturing industries, including both traditional dissemination and exploitation activities, as well as innovative Living Labs contests and prizes as well as product-service ideation and design marathons for creativity stimulation and new business acceleration. (WP11)
POLIMI - COORDINADOR
URL del proyecto
Año 2015: During the first year of the project, use cases that will enable the validation of the functionality of the platform have been formally defined. In the scenario proposed by AIDIMA and ACTIU, based on a furniture office renovation Product-Service, requirements and functionality expected by the platform have been defined. Furthermore, solutions offered by technical partners have been evaluated to analyse its use in the implementation of the use case. Examples of these solutions are the ServLab by Fraunhofer IAO for the simulation of a virtual immersion in the office environment, the event processing tool CEP by IBM to monitor the use of the furniture through sensors, or the analysis tools by NTUA to evaluate the opinions of the workers regarding the office environment.